An agency on the patient’s side of the table
Medical travel works when someone who knows the hospitals is working for the patient rather than for one of the hospitals. That is the whole idea of Clinic-Y.
A hospital’s international office will always recommend that hospital. It may be the right choice for you, but nobody in that office is paid to tell you when it is not. Clinic-Y sits outside every hospital, so the advice can follow your case instead of a bed that needs filling.
In practice that means three things. We read your reports before we suggest anyone. We ask more than one suitable team to quote on the same case, in writing, with the same items included. And we stay with you through travel, treatment and the months afterwards, because a good outcome is measured long after the flight home.
We are a facilitator, not a medical provider. Diagnosis, treatment decisions and clinical responsibility belong to the licensed doctors and hospitals that treat you. Our responsibility is that you reach the right ones, fully informed, at a price you agreed in advance.
What you can compare on this site today
These figures are counted live from the site, not typed in.
How a case moves through Clinic-Y
You send your case
Reports, scans, photos and what you hope to achieve. A coordinator confirms what is missing so the doctors are not guessing.
Free of chargeSpecialists review it
Suitable teams at partner hospitals look at the file. If a treatment is not right for you, this is the stage where you hear it.
You receive written proposals
Each proposal names the doctor and hospital and lists what the price includes: surgery, stay, tests, transfers, interpreter, follow-up.
We plan the trip together
Dates, flights, airport pickup, hotel near the hospital, a companion if you bring one, and an interpreter in your language.
Treatment and recovery in Istanbul
Your coordinator is reachable throughout. Medical decisions are the treating team’s; logistics and communication are ours.
Follow-up at home
Scheduled check-ins, your records in English, and a direct route back to the treating team if anything worries you.
Four rules we do not bend
Honest suitability
If surgery abroad is not the right step, we say so, even when it means no booking.
Everything in writing
Plans, inclusions, prices and the policy for complications are documented before you pay anything.
No surprise costs
The package price is the price. Anything outside it is listed as outside it, in advance.
Care after the flight home
Aftercare is part of the service, not a favour. Most worries arise in the weeks after treatment.
Tell us about your case
A coordinator replies within 24 hours. Reviewing your case costs nothing and commits you to nothing.