If it might be an emergency, treat it as one
Call emergency services first: 112 in Türkiye, or your local number at home. Chest pain, difficulty breathing, heavy bleeding, sudden weakness on one side, confusion, fainting, or a leg that is suddenly swollen and painful are not things to message about. Call, then tell your coordinator, so the treating hospital can send your records to the emergency team.
Reaching Clinic-Y quickly
Use whichever is fastest for you. WhatsApp lets you send photos, which often helps the clinical team decide.
Call us+90 555 192 00 91WhatsAppMessage a coordinatorEmailcare@clinic-y.com
OfficeIstanbul, Türkiye
HoursPatient coordination: 24/7 · Office: Mon–Fri 09:00–18:00 (GMT+3)
Symptoms to report the same day
Most recoveries are uneventful. These are the signs doctors want to hear about early rather than late.
Tell us today
- Fever above 38 C, or chills
- Redness that is spreading, or a wound that opens or leaks
- Pain that is getting worse instead of better
- Persistent vomiting, or being unable to keep fluids down
- Anything your discharge notes told you to watch for
What we do with it
- Your message and photos go to the treating team the same day
- A clinician advises whether you need to be seen locally
- We send your records to a local doctor or hospital if needed
- We help arrange a return visit when the treating team asks for one
- Every contact is logged on your case
Three things to do before you travel
Save the numbers
Put your coordinator’s number and the central line in your phone and your companion’s phone.
Keep your documents together
Operation note, medication list and discharge summary, on paper and as photos.
Know your local route
Decide which hospital or doctor at home you would go to, and tell them about your treatment before you leave.