This Clinic-Y guide answers the practical questions our patients ask most about: Preparing Your Medical Records for Review. As your facilitation agency, we handle the logistics, this guide tells you what to expect and what stays in your hands.
The Essentials
Recent lab results, imaging (MRI/CT/X-ray as relevant), prior operation notes and a current medication list. Photos are enough for most aesthetic and dental cases.
Format and Language
PDF or clear phone photos are fine. English is ideal, but our team translates records in most major languages at no cost.
Privacy
Records are shared only with the specialists reviewing your case, and deleted on request.
Still Unsure?
Message your Clinic-Y coordinator any time, answering these questions before you travel is exactly what we are here for, free of charge.
Clinic-Y is an independent facilitation agency, not a hospital: we compare accredited partner hospitals for your case and never route patients by commission.
Why this stage matters
Most problems in medical travel are logistical rather than clinical: an unclear quote, a missing document, an unrealistic flight date, an aftercare plan nobody explained. Each of those is preventable, and preventing them is precisely what an independent coordinator is for.
What Clinic-Y handles for you
- Written treatment plan and all-inclusive price before any commitment
- Visa support letter and travel timing that matches the medical schedule
- Airport pickup, hotel and transfers between hotel and hospital
- An interpreter at every medical conversation
- Written aftercare in your language and scheduled remote follow-up
What stays in your hands
Booking flights, arranging travel insurance, telling us about every medication you take, and being honest about your expectations. Those four things affect outcomes more than most patients realise, and no agency can do them for you.
Häufig gestellte Fragen
Who do I contact if something changes?
Your named Clinic-Y coordinator, reachable 24/7 during your stay by phone and WhatsApp.
What if my treatment plan changes after the face-to-face consultation?
You receive a revised written plan and price before anything proceeds. Nothing changes silently.
Is there a fee for this coordination?
No. Coordination is free for patients; Clinic-Y is compensated within the package by the treating hospital.